Who We Are
Our website address is: https://fatrice.ca. Fat Rice operates culinary, corporate catering, and private event operations in Toronto, Ontario, Canada. You can reach our kitchen and administrative team directly at events@fatrice.ca.
Information We Collect
We collect personal information voluntarily submitted through our website inquiry and booking forms, including:
- Contact Details: First and last name, business email address, phone number, and company or organization name.
- Event Specifications: Target event date, guest headcount, downtown delivery or venue address, budget parameters, and dietary restrictions or allergies.
- Technical Usage Data: Non-personally identifiable technical information, such as browser type, operating system, and page interactions captured via standard performance cookies.
How We Use Your Information
Under Canadian federal privacy legislation (PIPEDA), we collect and process your information solely to conduct catering operations, including:
- Generating itemized ballpark estimates and formal catering proposals.
- Coordinating commissary kitchen prep, allergy handling, and on-site culinary staging.
- Managing downtown delivery logistics, including freight dock clearances and building security access.
- Communicating directly regarding your inquiry or active reservation.
We do not sell, rent, lease, or trade client contact lists or event details to third-party marketing entities.
Third-Party Service Providers
We transmit and store inquiry data with trusted technical providers that support our site operations:
- Hosting Infrastructure: Hostinger secure web servers and database systems.
- Form Ingestion: Forminator intake modules for encrypted inquiry capture.
- Communications & Calendaring: Google Workspace for email communication, scheduling, and invoice transmission.
Data Retention & Your Rights
We retain event booking inquiries and correspondence records as necessary for ongoing business operations, tax accounting, and commercial reporting obligations. You have the right to request access to the personal information we hold about you or request that we permanently delete your records. To submit a data request, email events@fatrice.ca.